Sales training and telemarketing blog from A&P

Sales training and telemarketing thoughts

Building on success, demolishing defeat

I have been in property investment for some years now as well as running the training company and have watched as the market lurched from boom to bust. And I have marvelled how this sector seems to foster the best and worst in sales techniques.

I was struck by the recent news that 40 of the biggest house building companies in the UK have been fined nearly £130m for rigging the market. In effect, whenever one of them bid on a contract, they discussed the price with the others in order to push up how much the buyer paid.

Anyone who has had to deal with local builders will know that familiar sound of air being sucked between teeth and the inevitable comments about a job costing more than they thought! So, frankly, Balfour Beatty and the others were simply doing this on a huge scale.

Now contrast that with the concept of buying houses using back-to-back (or sandwich) lease options. Now I don’t intend to turn this into a property seminar so it is enough to say that this is a new way of helping sellers to get the price they want for a house, letting a buyer get a house and to make money as an intermediary. Everybody wins. The exact opposite of the house builders’ game of ‘heads I win; tails you lose’ as described above.

We all know the market is tight for a lot of products and services. This can be the mother of invention for new ways for you to sell your company and its wares. Alongside improving your existing routes to market, why not explore other ways you can help buyers to buy?

If yours is a high value capital good, maybe buyers just can’t get the cash to buy it. But they desperately want it. So could you find some way of letting them borrow it and pay for it over time? Maybe let them share with you a proportion of the cost saving or revenue generated? Alternatively, can you bring two different customers together and your product or service sits in the middle?

Try a little lateral thinking, in the style of Edward de Bono. Remember the saying “If you do what everyone else does, you will get what everyone else gets”.

Using some imagination costs nothing. Taking a risk might, but then again you might unearth another way to sell that will tide you through the recession and beyond. Build on what you have got and you might find the foundation of more stable sales.

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