To secure a booking we require a non-returnable deposit of 25% of the delegate rate in advance. The balance of 75% of the delegate rate must be paid 14 days in advance of the course.

In the event of cancellation by the delegate or their representative, the following refund of the delegate rate will apply (the timing relates to receipt by A&P of notification in writing of the cancellation):

7 days: 25%

14 days: 50%

Non-attendance by a delegate for whatever reason without prior notification will attract a charge at the full delegate rate.

A&P reserves the right to cancel courses with prior notice. In the event of cancellation by A&P, any deposit on the delegate rate or monies paid towards the delegate rate will be refunded.

In the event that unforseen circumstances render it impossible to complete a course before half that course (by duration) is completed. A&P will credit the client the sums paid. These credits may be used exclusively on subsequent A&P courses. In event that unforseen circumstances render it impossible to complete a course after more than half of that course (by duration) is completed, no credit will be due to the client.

A&P will not be liable for consequential loss resulting from cancellation by either party.