Who should attend?

• Sales people that talk too much
• Under-performing junior sales staff
• Managers new to sales
• Business owners seeking to improve their sales
• Customer service representatives new to sales

What they will learn?

• Open v closed questions
• Getting the answer you want
• Guiding the prospect to the sale
• Handling difficult callers
• Maintaining motivation
• The "detective" approach
• Consultative sales v traditional sales approaches
• Push vs pull styles of selling
• Making people flexible
• Applying NLP skills
• The structure of consultative selling
• Questioning to overcome persistent objections
• Questioning as the foundation of negotiation
  
  Call now on 0870 710 2233 to check availability and to discuss your specific requirements