Structure
- Notes
- Understanding the audience
- Room for ad libbing

The presentation space
- Best layout
- Reconnaissance
- What if it goes wrong

Non-verbal communication
- Posture
- Understanding the audience
- Hands, eyes, delivery

Coping with nerves
- Controlling it v hiding it
- Unwanted mannerisms

Vocal skills
- Using a PA system
- Breathing control
- Projecting your voice
- Pausing and pacing

Visual aids
- Flip charts
- Powerpoint (non-technical)
- Powerful demonstrations
- Sound/smell/NLP

Question-handling
- Detail required
- Using the audience
- When you don't know