Who should attend?

¨ new recruits to field sales
¨ staff that are new to sales
¨ those with sales in the job spec
¨ managers in client-facing roles

What will they learn?

¨ Essentials of face-to-face selling
¨ Turning sales meetings in business
¨ Communicate clearly
¨ The best time to close the sale
¨ Read body language to sell more
¨ Giving good information
¨ Features and benefits
¨ Time management principles
¨ Countering common objections
¨ Empathy and sympathy
¨ First impressions last
¨ Importance of self esteem and keeping it high
¨ Active listening