A half-day introduction to using the phone to win new business.

A fun but intensive seminar involving no role-play covering the essentials of getting more clients.

As much for experienced phone sellers brushing up their skills as receptionists wanting to know how salespeople try to get past them!

Who should attend?

· New recruits to telesales
· Staff that are new to sales
· Secretaries and PAs
· Customer service staff
· Managers in a client-facing role

What will they learn?
· the mistake all unsuccessful salespeople make
· how to have the loudest smile
· why silence is your best friend
· motivation is easy
· why it is just a numbers game
· when to give up on a call
· how many times you should call back
· instantly know how to change a "no" into a "maybe"
· double your chances of booking an appointment

Call Andy or Karen now on 0870 710 2233 to check availability and to discuss your specific requirements